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Articles by Tag: AI

Understanding the Impact of the AI Act on SMEs in the European Union
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Understanding the Impact of the AI Act on SMEs in the European Union

With the rise of AI technologies, the European Union (EU) has introduced the AI Act to ensure ethical guidelines and transparency. The Act, the first comprehensive law for AI, mandates compliance from large enterprises to SMEs. Early action by SMEs will ensure compliance and foster trustworthy AI development. SMEs must understand how to navigate this new regulation and the provisions made for them by the EU.
Transform Customer Service with AI-Enhanced Help Desk Solutions
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Transform Customer Service with AI-Enhanced Help Desk Solutions

Managing customer support across multiple channels and providing quick feedback can be challenging. Businesses can use help desk management software powered by AI to manage customers across all channels, enhance customer service efficiency and improve customer retention.
Model Quantization in Action: How SMEs Can Benefit From On-Device AI
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Model Quantization in Action: How SMEs Can Benefit From On-Device AI

AI mobile applications are becoming commonplace on smartphones but some mobile applications require models to reside on cloud servers for high accuracy and intensive inference. This is impractical for SMEs due to high model hosting and inference costs. Instead, an SME’s IT team should reduce costs by implementing edge AI using their mobile applications and model quantization.