PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS SITE. BY CONTINUING TO USE THIS SITE YOU AGREE TO BE BOUND BY THESE TERMS OF USE.
Welcome to tactiveresearchgroup.com, which is operated by Tactive Research Group, Inc. ("we", "us", "our" or “Tactive”). Subject to and without limiting the terms of your obligations under any legally binding contract about the subject matter hereof (“Service Agreement”) between Tactive and you, or between Tactive and your employer (the “Client”), by using the website or any mobile application operated by Tactive, including any programs, tools, applications or other services contained therein (collectively the “Services”), you agree to each of the terms of use set forth herein, including any additional terms and conditions applicable to specific areas or content on/in the Services (“Terms of Use”), our Privacy Policy, and any other legal notices published by us on the website.
Tactive reserves the right to modify these Terms of Use at any time without notice to you. Your continued use of the Services after any such changes constitutes your agreement to follow and be bound by these Terms of Use as modified.
1. Content Use
1.1 Free Content
You are authorized to use the Services, including but not limited to texts, graphics, data, images, illustrations, logos, audio or video clips, photographs, and other forms of work (individually or collectively referred to as "Free Content"), strictly for your own or your organization's internal informational needs. You commit to preserving all copyright, trademark, and other proprietary notices associated with the Free Content. Unauthorized activities, such as copying, broadcasting, reproducing, publicly presenting, distributing, modifying, transmitting, or generating derivative works from any Free Content or segments or excerpts thereof, are prohibited unless explicitly allowed in writing by Tactive or as directly permitted under these Terms of Use.
You and your organization are not permitted to use any Free Content or portions thereof to advertise your own or your organization's goods or services. Referencing the Free Content externally is not allowed without explicit written consent from Tactive.
The Services and all associated Free Content are safeguarded by copyright laws and agreements, both within Canada and internationally, and are the property of Tactive, its licensors, or external parties. You do not acquire any ownership rights to any of the Free Content.
You commit to utilizing the Services and its Free Content in compliance with all relevant laws. You also agree to refrain from any actions that might jeopardize the Services' security or make it unavailable to other users.
1.2 Subscription Content
Access to premium content available through the Services ("Subscription Content") is limited to Tactive Clients who have been assigned passwords by us (referred to as “Users”). Users are unauthorized to access any Subscription Content that requires a password unless they have been given one by Tactive (or by their employer, provided Tactive has authorized their employer to issue such a password). Users are forbidden from using someone else's password to access Subscription Content.
If you are a User, you must maintain the confidentiality of your password. You agree not to disclose your password to any other person or to allow any other person to use your account to access the Services or the Subscription Content. Additionally, you agree not to copy, publicly display, perform, distribute, modify, transmit, create derivative works from, or otherwise share any Subscription Content with any other person or third parties, except as explicitly allowed in these Terms of Use or your Service Agreement. You are fully responsible for all activities conducted through your account and must immediately inform us if you discover that another person has accessed your account or obtained your password. To safeguard the Services and your account's security, we reserve the right to monitor usage of the Services and to suspend access to any account exhibiting suspicious activity. Should your account be suspended, we will contact you to verify that your account has not been compromised before restoring your access.
2. Use of Interactive Services
For the benefit of all Clients, Tactive's Services enable Users to (i) contribute to the creation of research by sharing their perspectives for use in Tactive's Services and (ii) engage in industry-specific community groups and forums by posting discussions. All such contributions are made voluntarily with the User's full consent. If your account is utilized to contribute content to Tactive's Services ("User Contributions"), you agree to take full responsibility for those User Contributions, including the information, statements, facts, and materials in any form or medium (e.g., text, audio, video, photographic) included in them. When Users provide any feedback to Tactive (as User Contributions or in any other way), Tactive may use this feedback to evaluate, enhance, and promote its products. If Users contribute to research, Tactive may integrate these contributions into the Services without needing to provide attribution. You grant us and our affiliates a global, perpetual, royalty-free, non-exclusive license to use, replicate, create derivative works from, publicly display, and publish User Contributions. You agree not to assert any "moral rights" in User Contributions against us or our affiliates.
By engaging with Tactive's Services, you agree that your User Contributions will not:
- Violate the intellectual property, trade secret, privacy, publicity, or other rights of any party.
- Include false statements or misrepresentations that could harm Tactive or any third party.
- Contain obscene, slanderous, defamatory, threatening, harassing, abusive, hateful, sexually explicit or oriented, profane, or embarrassing content, as judged by Tactive at its sole discretion.
- Be illegal or otherwise unacceptable.
- Include personal information of third parties, such as addresses, phone numbers, email addresses, Social Security numbers, and credit card numbers.
- Promote or facilitate insider trading or anti-competitive practices.
- Feature commercial advertisements or solicitations.
- Purport to give, or actually give, legal or professional advice.
Given that Tactive's website is public, User Contributions on Tactive's website are not considered Confidential Information.
While the content you submit is entirely your responsibility, and we do not systematically scrutinize or monitor all User Contributions, we maintain the right to either pre-screen or monitor User Contributions. Should we discover User Contributions that contravene these Terms of Service or that we deem to be inappropriate, we reserve the right to either discard or delete them, or undertake additional actions, at our discretion and without prior notification to you.
Should you encounter any User Contributions that you believe infringe upon these Terms of Service, or if you notice another user partaking in unlawful, harassing, or offensive conduct, we encourage you to contact us.
3. Subscription
3.1. Subscription Term and Billing
The subscription is offered on a one-year term, billed monthly. By subscribing, you agree to monthly payments for the duration of the one-year subscription period.
3.2. Subscription Renewal Policy
The subscription is automatically set to renew at the end of the one-year subscription term. If you do not wish to renew the subscription for an additional year, you must disable the automatic renewal option in your account management page before the end of the current subscription period. Failure to disable the automatic renewal will result in the continuation of the subscription for another year under the same terms, including monthly billing.
3.3. Early Cancellation and Penalty
If you choose to cancel your subscription before the end of the one-year period, a two-month penalty fee will be charged at the time of cancellation. This penalty is non-refundable and will be billed to the payment method on file. The early cancellation fee covers administrative and processing costs associated with the early termination of the one-year contract.
3.4. Cancellation Process
Use the cancellation option in your account management page to cancel your subscription early. Upon successful cancellation, you will be charged the two-month penalty fee, and your subscription will terminate at the end of the current billing period following payment of the penalty.
3.5 Payment Method and Validity
You must provide a valid credit card at the time of subscription, and the credit card must remain valid for the entire one-year subscription term. If your payment method becomes invalid or is declined during the subscription period, you are responsible for updating your payment information immediately. Failure to do so may result in suspension of your subscription until valid payment details are provided. If your payment method is declined on three consecutive billing attempts over a 10-working-day period, you will be deemed to have cancelled your subscription early and will be subject to the two-month penalty fee for early cancellation. This penalty will be billed to the payment method on file, if possible, and will be non-refundable.
4. Service Agreement Cancellation
A Service Agreement, once entered into, cannot be terminated at will. A Client may terminate a Service Agreement under the following conditions:
- Tactive modifies or no longer provides Services; and
- Such modifications or cessation significantly impact the User's ability to utilize the Services; and
- The Client or User communicates to Tactive the significant impact caused; and
- Tactive is unable or unwilling to revert such modifications within a span of 30 business days.
5. Service Updates and Agreement Amendments
Tactive may introduce updates, enhancements, or alterations to content, features, or other elements of its Services, or may discontinue certain aspects. Tactive ensures that no such changes will collectively reduce the quality of the Subscription content and related Services. Tactive also reserves the right to modify the terms and conditions governing the use of the Services, unless otherwise stipulated in a Service Agreement. Continued use of the Services following any such changes implies the User's acceptance of these changes. These terms were most recently updated on April 3, 2024.
6. Disclaimers
The information provided through the Services comes from sources deemed to be reliable, but Tactive does not guarantee the timeliness, completeness, or accuracy of any information provided within the Services. The purpose of the Services is to assist in identifying business risks, offer insights derived from industry research, and highlight issues that may impact your business. Tactive does not offer legal, accounting, or other professional advice, and any guidance received from Tactive should not be interpreted as such. We advise consulting with professional advisors as needed.
Tactive explicitly excludes and disclaims all express or implied warranties, including, but not limited to, any warranties of merchantability or fitness for a particular purpose, to the maximum extent permitted by law.
Tactive employs reasonable measures to check the Services for viruses, worms, Trojan horses, or other harmful code that could have harmful or destructive effects before making the Services accessible. However, Tactive cannot assure that the Services will be entirely free from such infections.
Clients bear the full responsibility of choosing the Services that meet their desired outcomes. The views presented in the Services are subject to modification without prior notice.
Tactive does not endorse any third-party products or services. Tactive evaluates and reviews the efficacy and suitability of information technology solely within the framework of a general business context unless specifically engaged by a Client to conduct assessments in the context of their specific environment.
7. Limitation of Liability
Under no circumstances shall Tactive be held liable for any special, indirect, consequential, incidental, or punitive damages, regardless of how they arise, whether from contract, tort, negligence, strict liability, legal operation, or otherwise. This includes but is not limited to, damages resulting from lost profits, business interruption, or losses stemming from the use of, or inability to use, the Services, or from any information made available through the Services, or from claims related to errors, omissions, or other inaccuracies in the Service or interpretations thereof. This limitation applies even if Tactive has been pre-informed about the potential for such damages. Tactive's total liability shall never exceed the amount paid by the Client for the specific Service in question.
Both User and Client recognize that Tactive has established its pricing and provided the Services contingent on the limitations of liability and the disclaimers of warranties and damages outlined herein, which are integral and crucial to the agreement between the parties. These stipulations shall remain in effect even if the contract between the Client and Tactive is deemed to have failed in its essential purpose or is found to be fundamentally breached.
8. Governing Law
This website and any service agreement shall be governed by the laws of the Province of Ontario, Canada, excluding any principles of conflicts of law and excluding the United Nations Convention on Contracts for the International Sale of Goods. Any legal proceedings against Tactive must be instituted in the courts of the Province of Ontario. The parties submit to the non-exclusive jurisdiction of the courts of Ontario.
9. Third-Party Content and External Sites
Tactive may include links to third-party content and external websites in the Services. These links do not imply our endorsement, sponsorship, or approval of such content. Tactive bears no responsibility for the material found through these links and does not oversee the content or privacy policies of any linked sites.
10. Agreement
These Standard Terms of Use, along with any service agreements and statements of work duly executed by the parties, constitute the full and sole agreement between the parties, overriding all terms and conditions of any purchase orders, understandings, proposals, negotiations, representations, or warranties, whether they are written or oral.
11. Privacy
Tactive holds a Client’s right to privacy in the highest regard. For further details, please refer to our Privacy Policy. The identity of our research clients is not deemed to be personal or confidential information, and we reserve the right to disclose such information for promotional and marketing purposes.