CIOs should now make digital accessibility an enterprise governance requirement, treating jurisdictional legal obligations and common engineering standards separately, and keeping human validation alongside automation and AI.
Accessibility legislation varies globally, but most follow the Web Content Accessibility Guidelines (WCAG). Understanding your legal obligations is important; otherwise, noncompliance can lead to legal action and reputational damage. CTOs must work with design leads to ensure that their websites and applications are accessible to avoid fines and lawsuits and provide a smooth user experience for all.