With the rise of e-commerce and same-day delivery expectations, businesses that optimize last-mile delivery can gain a crucial competitive edge. Last-mile delivery, also known as the 'final mile,' is a crucial step in the online retail sales process. Last-mile delivery refers to the final stage of the retail supply chain to get goods, items, or packages from the retailer’s warehouse to the customer’s home or delivery location. This aspect of the delivery journey can be complex, costly, and time-sensitive. This represents a key challenge for retailers and logistics providers aiming to meet growing consumer demands for fast, reliable, and sustainable deliveries. This article provides Tech Leaders and Logistics and Supply Chain Managers with valuable insights and strategies to enhance their last-mile operations in the retail and e-commerce landscape.
Why is it Important
Last-mile delivery has become a vital aspect of logistics, especially in the …