CIOs and IT leaders should reassess Twitter/X's role in their social media ecosystem as misinformation rises and key industry voices exit the platform.
Hybrid work models offer great benefits, such as increased productivity and reduced costs, but effective office space management is crucial. CIOs should prioritise adopting hybrid workplace management software to optimize space and prevent operational bottlenecks.
AI advancements are slowing, creating a window for CIOs and IT executives to reassess their AI strategies. Use this advancement plateau to reevaluate investments, align AI initiatives with organizational goals, and focus on adopting mature, cost-efficient AI technologies.
To stay competitive, CIOs and IT leaders must integrate AI-powered help desk management software to streamline customer service operations, improve response efficiency, and boost customer satisfaction. Now is the time to evaluate AI-based help desk software to automate repetitive tasks and enable omnichannel support.
Regulatory compliance is increasingly complex, with penalties threatening business sustainability. CIOs and IT leaders should explore leveraging Large Language Models (LLMs) to automate compliance tasks, improve accuracy, and streamline document management.
The CrowdStrike outage in July 2024 exposed over 8 million Windows machines to boot failures, highlighting that even cybersecurity software can be a digital threat. CIOs and IT leaders must adopt agentless cybersecurity solutions to reduce risks and simplify management.
