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Artificial Intelligence vs Intelligent Automation: Which Intelligence Does Your Business Really Need?
Many enterprises struggle to unlock AI’s potential due to weak data foundations, limited skills, and governance gaps. Intelligent Automation (IA) offers a practical starting point, delivering faster efficiency gains, improving data quality, and laying the groundwork for scalable, responsible AI adoption in the future. CIOs and IT Directors should understand when IA comes first, and when AI is worth the complexity.