Traditional search engines cannot understand user desires. This leads to complex searches that are repeatedly modified before good results are achieved. AI-powered search improves the web search experience using natural language processing (NLP) and machine learning (ML). This makes enterprise web search more efficient because AI-powered search understands context, provides summaries, allows for conversational dialogue, and cites the information’s sources. IT leaders can improve enterprise web search for employees with AI-powered search. The difference between AI search engines and chatbots should be understood so the best solution for their needs can be chosen.
Traditional Search, AI Search, and Chatbots
Traditional search engines work by indexing web pages. Filters, such as keyword matching and ranking algorithms, are then used to find web pages relevant to a user’s query. AI-powered search improves traditional search engines by doing more than just presenting a list of website links. …